Contact information

Contact Information

Last updated: September 10, 2026

Hilltopper Electric Bike Company
Website: https://hilltopperbikes.com
Customer service email: contact@hilltopperbike.com
Telephone / WhatsApp: +1 702-510-9027

For order questions, returns, warranty requests, technical support, or other customer-service matters, please contact us by email or telephone/WhatsApp.

Returns require prior authorization. Do not ship a return, especially a lithium-ion battery, until you have received return instructions from Hilltopper.

Return shipping address: 4786 1st Ave S Suite 103, Seattle, WA 98134. Returns require prior authorization, and the return authorization may provide different or additional instructions. Do not ship a lithium-ion battery until Hilltopper has provided the required battery-return instructions.